kah88 Privacy Policy

Personally Identifiable Information

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Residential address

Financial and Payment Information

• bKash, Nagad, Rocket, or Upay account numbers (partial only — full numbers are not stored for security reasons)
• Bank account details (for deposits and withdrawals)
• Transaction history and amounts

Technical and Usage Information

• IP address and device type
• Browser and operating system information
• Platform activity logs, gaming sessions, and betting history
• Data collected through cookies and similar tracking technologies

Account and Identity Verification

Information is used to confirm your identity at registration and to maintain account security. This prevents unauthorized access and keeps user accounts protected.

Financial Transaction Processing

Payment information is used to securely process deposits and withdrawals. Minimum deposit of ৳300 and minimum withdrawal of ৳800 are handled with your information kept secure throughout.

Customer Support

Relevant account information is used to help our 24/7 Bengali live chat support team resolve your issues quickly.

Fraud Prevention and Legal Compliance

Information is analyzed to comply with anti-money laundering (AML) requirements, fraud detection, and responsible gaming guidelines. This protects your interests and those of other users.

Service Improvement

Information is used to analyze user experience and improve the platform's game offerings, payment methods, and overall service quality.

Legitimate Communications and Notifications

Important account updates, transaction confirmations, and information about bonuses and promotions are sent to your preferred communication channel.

Payment Processors

Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These organizations are governed by their own privacy policies.

Legal and Regulatory Authorities

Information may be disclosed when required to meet legal obligations or to respond to valid requests from law enforcement agencies. In such cases, only the relevant and minimum necessary information is provided.

Technology and Service Partners

Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft, as well as technology service providers, operate parts of our service. They are given access only to the data needed to perform their specific services and are bound by data confidentiality agreements.

Fraud Prevention Organizations

Necessary information may be shared with industry-recognized verification services for the purpose of detecting and preventing online fraud.

Essential Cookies

The core functions of the platform cannot operate without these cookies. They are essential for maintaining login status, security verification, and session management.

Analytical Cookies

These cookies are used to understand how users interact with the platform. The data collected is aggregated and anonymized and is used to improve service quality.

Preference Cookies

These cookies store your language preferences, display settings, and other personalization information so you do not have to reconfigure the same settings on every visit.

Active Accounts

Your information is retained for the entire duration that your account remains active. This is necessary for service delivery, support, and legal compliance.

After Account Closure

Even after an account is closed or deleted, certain information may be retained for the period required by applicable law for the purposes of legal obligations, financial transaction records, and dispute resolution.

Data Deletion

Once the retention obligation has ended, your personal information is securely deleted or anonymized so that your identity can no longer be identified.

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy.

Right to Rectification

If any information in your account is incorrect or incomplete, you can request that it be corrected. We will make the correction within a reasonable time.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or active accounts.

Right to Object to Processing

You may object to your information being used for marketing or promotional communications. We will take appropriate action upon receiving your objection.

Right to Data Portability

You may request your personal information in a structured, machine-readable format that can be transferred to another service.

Age Restriction

The kah88 platform is for persons aged 21 and over only. We do not knowingly collect information from anyone under 21. If we become aware that information from a minor has been collected unintentionally, we will immediately delete that information and close the associated account. If a parent or guardian suspects their child is using this platform, they are requested to notify our support team without delay.

Policy Updates

kah88 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address and update the "Last Updated" date on this page. Continued use of the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend checking this page regularly.